Privacy Policy

At phasoryvia, we take your privacy seriously and are committed to protecting your personal information in accordance with UK data protection laws.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Who We Are

phasoryvia operates as a comprehensive business budget essentials platform, helping individuals and organizations across the United Kingdom develop practical financial management skills. We're based at Sury House, Carlton Rd, Coventry CV6 7FL, and our commitment extends beyond education to ensuring your data remains secure and private.

This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services, website, or educational programs. We operate under UK data protection legislation, including the Data Protection Act 2018 and UK GDPR requirements.

Information We Collect

We collect various types of information to provide you with our educational services and improve your learning experience:

Personal Information You Provide

Name, email address, and phone number when you register for courses
Professional background and career goals for tailored learning recommendations
Payment information processed through secure third-party providers
Learning preferences and feedback submitted through our platform
Communication preferences and accessibility requirements

Technical Information We Collect

IP address, browser type, and device information for security purposes
Website usage patterns and learning progress tracking
Cookie data to maintain your session and preferences
Location data (general area only) for relevant content delivery

How We Use Your Information

Your personal information serves specific purposes related to delivering quality educational experiences:

Providing access to learning programs and tracking your progress
Communicating course updates, schedules, and important announcements
Personalizing learning recommendations based on your goals and progress
Processing payments and maintaining accurate billing records
Responding to support requests and technical assistance needs
Improving our educational content and platform functionality
Complying with legal obligations and maintaining business records

Important Note

We never sell your personal information to third parties. All data processing activities are directly related to providing educational services or are required by law.

Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively while maintaining strict data protection standards:

Service Providers

We share necessary information with:

Payment processors for secure transaction handling
Cloud hosting providers for platform reliability and data backup
Email service providers for course communications
Analytics services to understand platform usage and improve user experience

Legal Requirements

We may disclose your information when required by law, court order, or regulatory authority. This includes situations where disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Rights Under UK Data Protection Law

As a data subject under UK GDPR, you have several important rights regarding your personal information:

Access and Portability

Request a copy of all personal data we hold about you
Receive your data in a structured, commonly used format
Transfer your data to another service provider where technically feasible

Correction and Deletion

Correct inaccurate or incomplete personal information
Request deletion of your personal data (right to be forgotten)
Restrict processing of your data in certain circumstances
Object to processing based on legitimate interests

To exercise these rights, contact us at info@phasoryvia.com or +441384237736. We'll respond within one month of receiving your request. Some requests may require identity verification to protect your privacy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

End-to-end encryption for all data transmission
Secure servers with regular security updates and monitoring
Multi-factor authentication for staff access to personal data
Regular penetration testing and vulnerability assessments
Automated backup systems with encrypted storage

Organizational Measures

Staff training on data protection principles and procedures
Access controls limiting data access to authorized personnel only
Regular review and updating of security policies
Incident response procedures for potential data breaches

Despite our security measures, no system is completely immune to security threats. We continuously monitor and improve our security practices to address emerging risks.

Data Retention and Deletion

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Retention Periods

Active learning accounts: Data retained while account remains active plus 3 years
Course completion records: 7 years for certification and verification purposes
Payment records: 6 years as required by UK accounting standards
Marketing communications: Until you unsubscribe or 2 years of inactivity
Support communications: 3 years from last interaction

After retention periods expire, we securely delete or anonymize your personal data. Some information may be retained longer if required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and provide personalized content:

Types of Cookies We Use

Essential cookies for website functionality and security
Performance cookies to analyze website usage and improve services
Functional cookies to remember your preferences and settings
Marketing cookies to deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your learning experience.

International Data Transfers

While we primarily process data within the UK, some of our service providers may transfer data internationally. When this occurs, we ensure adequate protection through:

Adequacy decisions recognizing equivalent data protection standards
Standard contractual clauses approved by UK authorities
Binding corporate rules for multinational service providers
Regular monitoring of international transfer compliance

Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data processing activities. When updates are made:

We'll notify you via email if you have an active account
Prominent notices will appear on our website for 30 days
Material changes affecting your rights will require explicit consent
The effective date at the top of this policy will reflect the latest version

Continued use of our services after policy updates constitutes acceptance of the revised terms, unless explicit consent is required.

Complaints and Regulatory Contact

If you're concerned about how we handle your personal information, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)

Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

We encourage you to contact us first at info@phasoryvia.com so we can address your concerns directly and promptly.

Privacy Questions and Contact

For any privacy-related questions, concerns, or requests regarding your personal data, please don't hesitate to reach out to our team.

phasoryvia Privacy Team
Sury House, Carlton Rd
Coventry CV6 7FL, United Kingdom

Phone: +441384237736
Email: info@phasoryvia.com

We respond to all privacy inquiries within 48 hours during business days.